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My Commuter Connect
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Home > My Commuter Connect > Participants > FAQ > FAQ Answers

Commuter Participant's FAQ

  • How do commuter benefits save me money?
  • What are the different types of commuting expenses covered?
  • What are the current monthly tax-free allowable limits?
  • What’s not covered?
  • How do I get my commuter benefits?
  • How do I use my commuter benefits?
  • Can I redeem my commuter benefits for cash?
  • What if I don’t use all my allocated commuter benefit funds?
  • Sounds like a pain. How complicated is it, really?

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Benefits Blog

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Latest Reviews

Personal Attention and Great Service

Name of Review: Alex A

I was very impressed with American Benefits Group after separation from my employer. When I would call, I would reach an individual very quickly and they were always very willing to help and get on the phone with me when I called some of the carriers who were not reflecting my coverage. This team was incredibly patient, kind, and helpful. I was very impressed with the questions that they asked and their follow through with carriers in what could otherwise have been a very frustrating situation working with insurance companies. This team is diligent and kind. I respect a service team that does what they say they’re going to do with quality! It’s a stark contrast from the individuals I spoke to at carriers when following up on enrollments.

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