Our 100% Paperless Solution
We offer the most environmentally friendly FSA solution in the market today with a fully paperless solution that combines web-based communications, online enrollment and claims entry with our WealthCare Mobile anytime/anywhere applications, multi purse smart debit card and direct deposit of reimbursements. We also can deliver traditional paper communications, enrollment, checks and statements as an option. It’s the employer’s choice.
Our comprehensive website and mobile apps provide world class technology to enable 24/7 access for both employer and employee account management and reporting. Standard tools include:
- Online Enrollment – complete a 100% paperless enrollment right inside of our administration platform
- Multi-Purse Smart Debit Card – one card connects all reimbursement accounts - FSA, HRA, HSA, and 132 Transit & Parking
- Online Claim Entry – Participants can conveniently enter their claims online
- Robust Mobile Applications – total account management anytime anywhere, and mobile receipt upload
- Custom Branding Options – Participant portal can be branded to the employer client
- Digital Claims Fax Technology – all faxed receipts and forms are stored digitally and attached to the claim for instant future reference
- Personal Claims Vault – all claims and submitted documentation are in accessible the participants portal
- Integrated single user interface - for FSA, HRA, HSA and 132 Transit & Parking
- Seamless Connections –my Commuter Connect transit and parking online order interface, fully integrated HSA solution, multi-purse debit card system provide convenience and simplicity, enhancing the participant experience and increasing participation in all CDHC accounts.
- In addition, our WealthCare Portal provides customized downloadable forms, video tutorials, concise answers to Frequently Asked Questions and detailed information about reimbursement account rules and claim submission.
Lightning Fast Response
We understand that quick and accurate claims processing is vital for reimbursement submissions. We process all claims received in less than 24 hours with greater than 99% accuracy. All inquiries to our support team are logged in our ZenDesk system, and are responded to within one business day.