Participant Eligibility Instructions
Reimbursement Accounts Administration
Please note that for all your Reimbursement Accounts, unless you have:
- Established an Ongoing Eligibility File with ABG (a connection between your HRIS or payroll vendor and our IT Department), and
- You have received confirmation that this file is in production from ABG’s IT Department, then …
You must notify American Benefits Group of all new enrollments, terminations, or election changes. American Benefits Group will process your reimbursement account changes in our system upon notification and you will receive notice once the item has been processed. Please allow two business days for processing of any requests.
To insure compliance with HIPAA and PHI regulations please make sure that all request are emailed in an encrypted manner. If your company does not offer email encryption you can reach out to ABG to request a unique secure link.
Notify American Benefits Group at processing@amben.com when your group has any of the following events:
Mid-plan year elections for New Hires
Complete the applicable benefit election or enrollment form and email it to processing@amben.com in using secure email.*
View all of our enrollment and election forms.
Terminations for employees who lose coverage or who separate employment
Complete our Employee Termination Form and submit to processing@amben.com.
Election Changes, for employees who experience a Qualifying Life Event
Complete our Status Change Form and submit to processing@amben.com.
ABG has created references for HR Administrators that you should find very useful – they contain answers to many of the most commonly asked employer questions, and important points to know:
These guides will be updated from time to time, so it may be best to download a “fresh copy” whenever referring to it.
Consultants: Assisting Employers