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Home > My Commuter Connect > Employers > FAQ > FAQ Answers

Commuter - Employer

  • How many employees do I need to sign up for commuter benefits?
  • What are the different types of commuting expenses covered?
  • What are the current monthly tax-free allowable limits?
  • What expenses aren’t covered?
  • What’s the difference between a subsidy and a pre-tax deduction?
  • How will my employees get their commuter benefits?
  • How do employees use their commuter benefits?
  • Can employees redeem commuter benefits for cash?
  • Do commuter benefit products come in set dollar amounts or can my employees choose any value?
  • How do vanpools work?
  • Can my employees get their benefits automatically each month?
  • Do I need to keep detailed tax records?
  • How long would it take to set up my company’s own commuter benefits program?
  • Can my employees get commuter benefit products in any value?

What expenses aren’t covered?

  • Tolls
  • Taxis
  • Gas/fuel
  • Mileage
  • Business trip costs
  • Airport parking fees
  • Parking fees at your home

Last update on April, 25 2014 by Elizabeth Bonney.

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I was very impressed with American Benefits Group after separation from my employer. When I would call, I would reach an individual very quickly and they were always very willing to help and get on the phone with me when I called some of the carriers who were not reflecting my coverage. This team was incredibly patient, kind, and helpful. I was very impressed with the questions that they asked and their follow through with carriers in what could otherwise have been a very frustrating situation working with insurance companies. This team is diligent and kind. I respect a service team that does what they say they’re going to do with quality! It’s a stark contrast from the individuals I spoke to at carriers when following up on enrollments.

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