ABG Recognized as 2015 Customer Service Champion with Alegeus Apex Award
American Benefits Group of Northampton, MA has been recognized as the 2015 Customer Service Champion by healthcare consumerism market leader Alegeus Technologies. The award was presented to ABG management on May 8th at the national Alegeus Client Conference in San Diego.
As the largest healthcare industry provider of account based pre tax benefits, the Alegeus WealthCare consumer benefits account management platform serves over 14 million individual consumers and 200,000 employers nationwide. The Alegeus WealthCare Administration system is used by over 400 leading third party benefits administrators, banks and insurance companies.
ABG founder and CEO Bob Cummings has been instrumental in leading American Benefits Group to the forefront of the employee benefits administration marketplace with a relentless customer experience focus and aggressive adoption of innovative technologies. As a result, ABG has achieved consecutive record growth since 2009, and today serves more than 1000 employer clients and 150,000 employees. The company recently opened a satellite office in Columbia, MD and in rapidly expanding in the mid-Atlantic marketplace.
“Through its longstanding partnership with Alegeus, American Benefits Group has continuously demonstrated superb business growth and outstanding customer metrics.” said Bob Natt, Executive Chairman of Alegeus. “American Benefits Group continues to raise the bar in advancing healthcare consumerism and delivering a truly innovative and excellent healthcare experience for all stakeholders.”