Testimonials

Our employees have commented on the efficiency and overall performance of American Benefits Group. They are very responsive and we are just impressed with their overall services . . . Overall, I can only rate their service as excellent requiring very little maintenance and I would highly recommend it for implementation by other companies. I would be very pleased to speak with any prospective employers wishing to roll-out this great benefit to their staff.

Effective 1/1/09, Floyd Memorial Hospital and Health Services moved their flex plan to American Benefits Group. We are very pleased with this company. They have online enrollment, which is very convenient for the associates . . . Each time you receive the email, your balance is included. Everyone I have dealt with at ABG is very nice and helpful.

American Benefits Group has been a business partner with Mount Holyoke College for over 18 years. Their handling of our flexible spending account administration is flawless, and their support staff has consistently been outstanding in the quality of their service delivery and responsiveness to our needs. We routinely receive positive feedback about interactions that our employees have with American Benefits representatives. Our Payroll Specialist who is our primary liaison with American Benefits reports that, on a scale of 1 to 10, she would rank them as 9.8, and only because ranking them at 10 would leave them with nothing to strive for!

AAA Pioneer Valley’s relationship with American Benefits has spanned many years. As a Human Resource Generalist my needs in the Benefit arena are ease of administration, timely response and availability to our company’s ever changing needs. American Benefits staff has not only met my expectations but they continue to exceed them. I look forward to many more years of working with the American Benefits staff to continue to give our employees an exceptional product with service to match.

Over the last 24 years, ABG has provided outstanding service and support to the employees of Florence Savings Bank. It is refreshing to call and interact with your staff as many have had a long history of managing and serviceing our account. When the Human Resource staff members call your company with a question or to ask for assistance, the interaction is always the same; positive, professional and a prompt response.

American Benefits Group is absolutely the first organization that The Hartfield Company reaches to for our flexible benefits administration. A "can do" attitude in their line of business is great, but unless it is backed up by a team of dedicated and knowledgeable professionals it means nothing. American Benefits Group has both, and we consider them a very valued business partner.

American Benefits is an invaluable resource for Mosse and Mosse Associates and our customers. Our firm engages many different vendors with extremely complex benefit plan strategies. None are better than American Benefits in providing best in class solutions and customer service. Our customers repeatedly mention how pleased they are with the products and services delivered by American Benefits. They are a valued and trusted resource. This is the type of resource that is paramount to the success of NFP and NFP Benefits. American Benefits is our preferred supplier of FSA Administration services.

American Benefits Group has become a key partner of Dreyfuss & Birke in providing Flexible Spending Account and Transit administration deliverables to our clients. The staff at American Benefits provides expert advice, guidance and support in the increasingly complex environment of administering tax qualified FSA, HRA, HSA, and Transit expense programs. The staff is always accessible to handle specific issues that arise, and are always willing to take the extra step of customizing the tools and reports available for each client. Our key employer clients consistently complement ABG on the superb responsiveness and excellence of their service. Their funding processes are straight forward, and their web based employee and employer self service tools are intuitive and easy to navigate. They continue to improve their technology to keep up with the demands of the marketplace. Their supporting contractual documentation and communication material is concise and complete. We look forward to continuing to build upon our relationship with ABG, and recommend them with confidence to any client looking to improve upon the administration of their flex spending or transit programs.

American Benefits has proven to be an instrumental resource for our clients and has the ability to handle the varying degrees of complexity that come along with working in the large group space. Bob and his team have exceeded our expectations in providing a consistent platform for all our clients which has been a challenge in the past. ABG process claims quickly and efficiently and their customer service is top notch. We would not hesitate to recommend ABG’s services to current or potential clients as we know the account will be handled correctly!